Banking Associate - Grow Relationships & Deliver Service

Woodforest National Bank; Aurora (IN); On-site; USD 38,000 - 46,000; Full time

Job summary

Woodforest National Bank seeks a Banker to serve as a frontline ambassador, delivering the Woodforest Experience and building retail customer relationships through exceptional service, proactive product marketing, and strong operational execution.

The role emphasizes helping others, thriving in a retail sales environment, and living Woodforest’s Core Values of Ownership, Service, Community, and Integrity in every customer and team interaction.

Responsibilities

• Take personal responsibility for delivering strong retail performance by identifying customer needs and recommending banking solutions.
• Demonstrate ownership in resolving customer inquiries at first contact and coordinate with internal partners to ensure timely resolution.
• Maintain operational excellence through accurate transaction processing, account opening, and adherence to policies and regulatory requirements.
• Provide warm, personalized interactions and engage customers in meaningful conversations to understand financial needs.

Job description

Woodforest National Bank seeks a Banker to serve as a frontline ambassador, delivering the Woodforest Experience and building retail customer relationships through exceptional service, proactive product marketing, and strong operational execution.

The role emphasizes helping others, thriving in a retail sales environment, and living Woodforest’s Core Values of Ownership, Service, Community, and Integrity in every customer and team interaction.