Branch Banking Associate: Service, Growth & Community

Woodforest National Bank; Portage (IN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

ESOP

401(k) matching

Medical coverage

Paid time away

Career growth

Job summary

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, building retail customer relationships through exceptional service and proactive outreach. You will promote products, assist customers with banking solutions, and uphold Woodforest’s core values in every interaction.

Ideal candidates enjoy helping others, thrive in retail sales, and commit to ownership, service, community, and integrity.

Qualifications

• Minimum 2 years of relevant retail sales or customer service experience.
• In-store retail banking experience preferred but not required.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

• Deliver the Woodforest Experience with warm, personalized customer interactions.
• Explain banking products, services, and digital tools clearly.
• Maintain operational excellence in transaction processing, account opening, and compliance.
• Identify customer needs and refer solutions to meet financial goals.
• Support community and branch marketing efforts to drive traffic.

Skills

Retail sales

Customer service

Communication

Problem solving

Sales ability

Education

High School Diploma

Tools

Cisco Duo app

Job description

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, building retail customer relationships through exceptional service and proactive outreach. You will promote products, assist customers with banking solutions, and uphold Woodforest’s core values in every interaction.

Ideal candidates enjoy helping others, thrive in retail sales, and commit to ownership, service, community, and integrity.