Banking Advisor: Elevate Client Experience & Growth

PNC Financial Services Group, Inc.; Saint Augustine (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

PNC is seeking a Personal Banker in St Augustine, FL to grow the branch customer base and enhance the customer experience. You will engage customers in proactive sales, provide solutions, and collaborate with ecosystem partners to increase wallet share.

The role emphasizes risk awareness, adherence to policies, and participation in daily branch operations, with a focus on delivering a differentiated customer journey in a in-person banking environment.

Qualifications

• 3+ years experience in a banking/retail environment preferred.
• No Degree required; degree or equivalent experience may be considered.
• Knowledge of banking products and services a plus.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service activities.
• Drive proactive sales conversations with defined sales process including outbound calling and lobby engagement.
• Create customer loyalty by delivering differentiated experiences and growing wallet share.
• Apply product knowledge to identify and solve customer problems to drive loyalty.
• Adhere to all policies and procedures and participate in daily branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Personal Banker in St Augustine, FL to grow the branch customer base and enhance the customer experience. You will engage customers in proactive sales, provide solutions, and collaborate with ecosystem partners to increase wallet share.

The role emphasizes risk awareness, adherence to policies, and participation in daily branch operations, with a focus on delivering a differentiated customer journey in a in-person banking environment.