Relationship Banking Specialist

PNC Financial Services Group, Inc.; Florida; On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental and vision

Life insurance

Disability protection

401(k) with match

Pension and stock purchase plans

Dependent care reimbursement

Backup care

Educational assistance

Wellness program

Parental leave

Paid holidays

Occasional absence days

Vacation days

Job summary

PNC Financial Services Group, Inc. in St Augustine, FL is seeking a Personal Banker to acquire and deepen the branch customer base through proactive sales and service activities, improving customers' financial wellbeing.

The role involves engaging with ecosystem partners, increasing share of wallet, delivering a full PNC conversation, and educating customers on technological tools to manage transactions, while adhering to risk policies.

Qualifications

• Experience in banking and customer-facing roles is preferred.
• 3+ years experience typically required; degree may be substituted with relevant certifications.
• Strong communication and problem-solving skills; focus on customer outcomes.

Responsibilities

• Acquire and deepen branch customer base with proactive sales and service.
• Improve customer financial wellbeing and loyalty through interactions.
• Engage with ecosystem partners to grow wallet share and revenue.
• Deliver full PNC conversations, educate customers on tools and options.
• Adhere to risk policies and conduct lobby engagement and operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. in St Augustine, FL is seeking a Personal Banker to acquire and deepen the branch customer base through proactive sales and service activities, improving customers' financial wellbeing.

The role involves engaging with ecosystem partners, increasing share of wallet, delivering a full PNC conversation, and educating customers on technological tools to manage transactions, while adhering to risk policies.