Banking Advisor & Customer Growth — ESOP Eligible

Woodforest; Illinois; In loco; USD 23.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

ESOP

401(k) match

Paid time off

Medical coverage

Well-being program

Descrizione del lavoro

Woodforest National Bank seeks a Banker to serve as a frontline ambassador, building and growing retail customer relationships through exceptional service and proactive marketing of banking products. You will execute operational excellence while delivering the Woodforest Experience in a fast-paced branch setting.

You will thrive in a retail sales environment, embracing the company core values of Ownership, Service, Community, and Integrity in every customer and team interaction.

Competenze

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Mansioni

• Take personal responsibility for delivering strong retail performance by identifying customer needs and recommending appropriate banking solutions.
• Act with accountability in achieving individual sales goals through proactive conversations, referrals, and marketing outreach both inside and outside the branch.
• Demonstrate ownership in resolving customer inquiries or concerns at the first point of contact, utilizing internal partners as needed to ensure timely resolution.
• Maintain operational excellence through accurate transaction processing, account opening, and consistent adherence to policies, procedures, and regulatory requirements.
• Explain complex solutions in a simple to understand way.

Conoscenze

Retail sales

Customer service

Communication

Problem-solving

Flexibility

Formazione

High School Diploma or equivalent

Descrizione del lavoro

Woodforest National Bank seeks a Banker to serve as a frontline ambassador, building and growing retail customer relationships through exceptional service and proactive marketing of banking products. You will execute operational excellence while delivering the Woodforest Experience in a fast-paced branch setting.

You will thrive in a retail sales environment, embracing the company core values of Ownership, Service, Community, and Integrity in every customer and team interaction.