Banking Advisor: Customer-First, Growth-Focused

Socket.dev; Honolulu (HI); On-site; USD 45,000 - 53,000; Full time

Job summary

First Hawaiian Bank is seeking a Banking Consultant at the Waikiki Banking Center on Oahu to deliver outstanding service and help clients with accounts and transactions. You’ll process banking transactions, explain products, and support customers from first-checking accounts to wealth management opportunities.

The role emphasizes customer-first service, strong communication, and the ability to work in a fast-paced environment while leveraging digital banking tools and a team-focused mindset.

Qualifications

• Associate’s degree or equivalent work experience required.
• 2 years of cash handling experience required.
• 2 years of customer service, referrals and sales experience required.
• Retail/branch banking ops and sales experience preferred.
• Extensive knowledge of banking/financial products and ability to grasp finance concepts preferred.
• Must project a welcoming presence with customers.
• Strong verbal, written and interpersonal communication skills.
• Digital banking savvy and ability to use digital tools.

Responsibilities

• Provide exceptional customer service at the branch.
• Process financial transactions accurately and efficiently.
• Maintain understanding of First Hawaiian Bank products and services.
• Serve a diverse client base from new accounts to wealth management.

Skills

Customer service

Sales experience

Cash handling

Digital banking

Communication

Education

Associate’s degree/business field or equivalent

High school diploma with 2 years sales/service

2 years cash handling experience

2 years customer service/sales experience

Job description

First Hawaiian Bank is seeking a Banking Consultant at the Waikiki Banking Center on Oahu to deliver outstanding service and help clients with accounts and transactions. You’ll process banking transactions, explain products, and support customers from first-checking accounts to wealth management opportunities.

The role emphasizes customer-first service, strong communication, and the ability to work in a fast-paced environment while leveraging digital banking tools and a team-focused mindset.