Banker II — Grow Retail Banking Relationships

Woodforest National Bank; Texas; On-site; USD 36,000 - 52,000; Full time

Job summary

Woodforest National Bank in Texas–Houston seeks a Branch Banker to deliver the Woodforest Experience and grow retail customer relationships. You will promote banking products, ensure operational excellence, and support community engagement in a fast-paced branch.

Fluency in English and Spanish is required, with a focus on proactive sales conversations, referrals, and service excellence while upholding core values of Ownership, Service, Community and Integrity.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Retail banking experience preferred but not required.
• Willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on branch needs.
• Must be fluent in English and Spanish.

Responsibilities

• Deliver the Woodforest Experience with warm, personalized customer interactions.
• Identify customer needs and recommend banking solutions.
• Promote products and services through proactive conversations and referrals.
• Ensure accurate transactions, account openings, and compliance.
• Support branch marketing, community outreach, and teamwork.

Skills

Bilingual English/Spanish

Customer service

Sales

Problem solving

Communication

Education

High School Diploma or equivalent

Job description

Woodforest National Bank in Texas–Houston seeks a Branch Banker to deliver the Woodforest Experience and grow retail customer relationships. You will promote banking products, ensure operational excellence, and support community engagement in a fast-paced branch.

Fluency in English and Spanish is required, with a focus on proactive sales conversations, referrals, and service excellence while upholding core values of Ownership, Service, Community and Integrity.