Banker II: Grow Relationships & Service Excellence

Woodforest National Bank; Glen Allen (VA); In loco; USD 23.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

ESOP

401(k) Match

Medical coverage

Paid time off

Life insurance

Descrizione del lavoro

Woodforest National Bank in Glen Allen, VA is seeking a Bank Associate to act as a frontline ambassador, delivering exceptional service and growing retail customer relationships. You will market products, process transactions accurately, and support digital banking tools in a busy branch.

The role emphasizes ownership, service, and integrity, with opportunities for coaching, community involvement, and professional growth within a values-driven bank.

Competenze

• 2+ years of relevant retail sales and/or customer service experience.
• In-store retail banking experience preferred but not required.
• Willingness to accept coaching and feedback.
• Strong communication, organizational, and problem-solving skills.
• Flexible or extended hours based on branch needs.

Mansioni

• Identify customer needs and recommend banking solutions.
• Engage customers to discuss financial needs and explain products and digital tools.
• Deliver friendly, efficient service in a fast-paced retail environment.
• Open and maintain deposit accounts and consumer loan products with accuracy.
• Follow security procedures and protect customer information.

Conoscenze

Retail sales

Customer service

Communication

Problem solving

Formazione

High School Diploma or equivalent

Descrizione del lavoro

Woodforest National Bank in Glen Allen, VA is seeking a Bank Associate to act as a frontline ambassador, delivering exceptional service and growing retail customer relationships. You will market products, process transactions accurately, and support digital banking tools in a busy branch.

The role emphasizes ownership, service, and integrity, with opportunities for coaching, community involvement, and professional growth within a values-driven bank.