Bank Teller: Service-Driven Financial Solutions

Associated Bank - Corp; Roselle (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) plan and Pension

Volunteer time off

Employee stock purchase plan

Parental leave

Well-being programs

Job summary

Associated Bank is seeking a Teller to provide exceptional customer service and accurately process transactions in a fast-paced branch environment. You will promote bank products, assist customers with digital tools, and collaborate with colleagues across branches to ensure smooth operations.

The role supports daily branch activities and requires a high school diploma with up to 2 years in customer service; retail banking and cash handling experience are preferred.

Qualifications

• High school diploma or equivalent
• Up to 2 years of customer service experience
• Preferred: experience in retail banking, cash handling, or financial services

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking

Education

High school diploma

Job description

Associated Bank is seeking a Teller to provide exceptional customer service and accurately process transactions in a fast-paced branch environment. You will promote bank products, assist customers with digital tools, and collaborate with colleagues across branches to ensure smooth operations.

The role supports daily branch activities and requires a high school diploma with up to 2 years in customer service; retail banking and cash handling experience are preferred.