Bank Teller (Part Time)

First State Bank and Trust; Monticello (IL); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

First State Bank and Trust in Monticello, IL is seeking a daytime, part-time Bank Teller to handle customer transactions, educate customers on products, and contribute to a welcoming banking experience.

You will support both drive-up and lobby teller lines with shifts including 9:00 to 2:00 on Monday and Friday and 10:00 to 3:00 on Tuesday, Wednesday, and Friday. The role requires accuracy, service focus, and confidentiality in handling customer information.

Qualifikationen

• High School diploma or equivalent required.
• Previous banking or customer service experience preferred.
• Strong customer service skills and attention to detail.

Aufgaben

• Conduct routine transactions within established guidelines, including cashing checks, deposits, withdrawals, and loan payments.
• Accurately count, verify, and handle cash with daily balancing and adherence to controls.
• Provide excellent customer service, greet customers, listen, address inquiries, and resolve concerns with empathy.
• Educate customers about bank products and services and cross-sell where appropriate.
• Safeguard customers' personal information and maintain confidentiality.
• Maintain a professional appearance and demeanor while representing the bank.
• Remain alert to potential fraud and take appropriate precautions.

Kenntnisse

Customer service

Attention to detail

Cash handling

Ausbildung

High School diploma or equivalent

Jobbeschreibung

MONTICELLO, IL

BANK TELLER (PART-TIME)

First State Bank and Trust is currently seeking a daytime, part-time Teller to join our team. As a Teller, you'll be an essential part of our team. Our teller team is the face of First State Bank and Trust and the communities that we serve. This position is responsible for the accurate processing of customer transactions as well as relationship building. Our tellers also educate customers about bank products and services.

This position will support both the Drive-Up and Lobby Teller Lines and shifts for this position will include 9:00 to 2:00 on Monday and Friday and 10:00 to 3:00 on Tuesday, Wednesday, and Friday. This position may be filled with multiple applicants, depending on applicant availability.

Responsibilities

• Conduct routine transactions within established guidelines, including cashing checks, accepting deposits, processing withdrawals, and handling loan payments.
• Accurately count, verify, and handle large volumes of cash during daily transactions and balancing procedures, ensuring compliance with internal controls and security protocols.
• Provide great customer service, including greeting customers warmly and professionally, actively listening to customer needs and address inquiries promptly, and handling customer complaints or concerns with empathy and efficiency.
• Educate customers about our products and services, including savings accounts, loans, and credit cards. Cross-sell relevant banking products based on customer profiles.
• Safeguard customers' personal information and maintain confidentiality.
• Maintain a professional appearance and demeanor while representing the bank.
• Remain alert to potential fraud and take necessary precautions.

Qualifications

• High School diploma or equivalent.
• Must be available to work the shifts listed above.
• Previous experience in banking or customer service preferred.
• Strong customer service skills.
• Attention to detail and accuracy.

At First State Bank and Trust, we have established ourselves as a trusted financial institution. Serving seven markets across Central Illinois, our $500 million community bank provides a full range of services to retail and commercial customers. We have locations in Monticello, Champaign, Bloomington, Heyworth, Tuscola, Atwood, and Hammond. What makes us truly unique is that we're 100% employee-owned, meaning every team member has a stake in our success.

If you're a reliable individual who thrives on providing exceptional service and building customer loyalty, consider joining our team as a Bank Teller!

Equal Opportunity Employer. Member FDIC. Equal Housing Lender