Bank Teller: Frontline Service & Growth Opportunities

Old Second National Bank; Batavia (IL); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Retail Incentive Plan

Job summary

Old Second National Bank is seeking a Teller to deliver frontline customer service, process transactions, and balance a cash drawer. The role includes making qualified referrals to Retail Banking and supporting sales initiatives within a community-focused bank.

The position requires a High School Diploma or equivalent and at least six months of related experience; on-site work is mandatory with typical branch hours. Base pay ranges a competitive hourly rate with incentives based on performance.

Qualifications

• High School Diploma or equivalent is required.
• Six months of related experience (cash handling, customer service, office, etc.) preferred.
• Must work onsite to perform responsibilities of this position.

Responsibilities

• Provides quality, personalized customer service (greeting/closing, uses customer name, telephone etiquette, error resolutions, and written communications).
• Processes deposits and withdrawals with proper endorsements and identification, ensuring funds availability.
• Handles payments and orders (loan payments, real estate tax payments, money orders, cashier's checks) per policy.
• Counts, proves, and packages currency and balances cash drawer; researches differences as needed.
• Uses technology to complete customer transactions accurately and efficiently.
• Contributes to sales referral goals through branch activities and personal performance.

Skills

Customer service

Communication

Cash handling

Attention to detail

Education

High School Diploma or equivalent

Job description

Old Second National Bank is seeking a Teller to deliver frontline customer service, process transactions, and balance a cash drawer. The role includes making qualified referrals to Retail Banking and supporting sales initiatives within a community-focused bank.

The position requires a High School Diploma or equivalent and at least six months of related experience; on-site work is mandatory with typical branch hours. Base pay ranges a competitive hourly rate with incentives based on performance.