Bank Teller — Service & Growth Advocate

Associated Banc‑Corp; New Berlin (WI); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

401(k) and Pension plans

Volunteer time off

Diversity-focused Colleague Resource-G

Professional development opportunities

Well-being programs and incentives

Parental leave

Employee stock purchase plan

Job summary

Associated Bank is looking for a Teller to deliver friendly, professional service and accurately process transactions across customer interactions. You will identify customer needs and refer them for additional financial solutions while promoting bank products and services.

The role requires a high school diploma or equivalent and up to 2 years of customer service experience; experience in retail banking or cash handling is preferred.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Experience in retail banking, cash handling, or financial services.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking

Financial services knowledge

Education

High school diploma or equivalent

Job description

Associated Bank is looking for a Teller to deliver friendly, professional service and accurately process transactions across customer interactions. You will identify customer needs and refer them for additional financial solutions while promoting bank products and services.

The role requires a high school diploma or equivalent and up to 2 years of customer service experience; experience in retail banking or cash handling is preferred.