Bank Teller: Front‑Line Service & Cash Expertise

Citi; New York (NY); On-site; USD 9,200 - 15,000; Full time

Job summary

Citi in Cuernavaca, Mexico seeks an entry-level Teller to support daily branch activities and deliver high-quality client services. You will handle cashiering and transactions while helping branch teams meet revenue goals.

Responsibilities include servicing clients, promoting digital banking, and following bank policies to ensure security and accuracy. A strong customer focus and team orientation are expected.

Qualifications

• Relevant sales and customer service experience preferred.
• Money handling experience.
• Strong problem solving and communication skills.
• Able to work well in a team environment.

Responsibilities

• Serve as the first point of contact for Citi clients with friendly, efficient service.
• Perform banking transactions, manage cash supply, deposits, and vault cash.
• Identify referral opportunities for products and services based on client goals.
• Educate clients on Citi digital and self-service options.
• Adhere to policies, controls, and regulatory procedures to protect client and bank assets.
• Address client needs and escalate issues as needed.
• Maintain knowledge of client accounts and products.

Skills

Sales & CS experience

Money handling

Team player

Problem solving

Communication skills

Education

High School diploma or equivalent

Job description

Citi in Cuernavaca, Mexico seeks an entry-level Teller to support daily branch activities and deliver high-quality client services. You will handle cashiering and transactions while helping branch teams meet revenue goals.

Responsibilities include servicing clients, promoting digital banking, and following bank policies to ensure security and accuracy. A strong customer focus and team orientation are expected.