Bank Teller: Customer Service & Transactions

Citi; New York (NY); On-site; USD 57,308,000 - 71,580,000; Part time

Job summary

Citi is seeking an entry-level Teller in New York, NY to support branch activities and deliver client-facing services. You will process transactions, manage cash and assist customers with banking needs in coordination with the Customer Service function.

This role emphasizes a high-quality customer experience, knowledge of Citi products, and compliance with bank policies. Part-time hours with pay range shown; prior money handling or sales/service experience is helpful.

Qualifications

• Previous relevant experience preferred
• Demonstrated sales and customer service experience
• Money handling experience
• Effective problem solving and communication skills
• Ability to work well in a team oriented environment

Responsibilities

• Serve as first point of contact for Citi clients with friendly, efficient service
• Perform banking transactions, manage branch cash and vault
• Identify referral opportunities for Citi products and services
• Educate clients on Citi digital and self-service options
• Follow policies and controls to safeguard assets and compliance
• Address client needs and escalate issues as needed
• Maintain knowledge of client accounts and Citi products
• Deliver exceptional client experience measured by metrics
• Assess risk and ensure regulatory compliance in decisions

Skills

Sales experience

Customer service

Money handling

Problem solving

Teamwork

Education

High School diploma or equivalent

Job description

Citi is seeking an entry-level Teller in New York, NY to support branch activities and deliver client-facing services. You will process transactions, manage cash and assist customers with banking needs in coordination with the Customer Service function.

This role emphasizes a high-quality customer experience, knowledge of Citi products, and compliance with bank policies. Part-time hours with pay range shown; prior money handling or sales/service experience is helpful.