Banamex Op Cajero 0786

Citi; New York (NY); On-site; USD 9,200 - 15,000; Full time

Job summary

Citi in Cuernavaca, Mexico seeks an entry-level Teller to support daily branch activities and deliver high-quality client services. You will handle cashiering and transactions while helping branch teams meet revenue goals.

Responsibilities include servicing clients, promoting digital banking, and following bank policies to ensure security and accuracy. A strong customer focus and team orientation are expected.

Qualifications

• Relevant sales and customer service experience preferred.
• Money handling experience.
• Strong problem solving and communication skills.
• Able to work well in a team environment.

Responsibilities

• Serve as the first point of contact for Citi clients with friendly, efficient service.
• Perform banking transactions, manage cash supply, deposits, and vault cash.
• Identify referral opportunities for products and services based on client goals.
• Educate clients on Citi digital and self-service options.
• Adhere to policies, controls, and regulatory procedures to protect client and bank assets.
• Address client needs and escalate issues as needed.
• Maintain knowledge of client accounts and products.

Skills

Sales & CS experience

Money handling

Team player

Problem solving

Communication skills

Education

High School diploma or equivalent

Job description

Banamex Op Cajero 0786

261000285

Location(s):

Cuernavaca, Morelos, Mexico

Job Type:

On-Site/Resident

Posted:

Oct. 06, 2026

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Job Overview

The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client’s financial goals
• Educate clients on digital and self-service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts as well as new and existing products and services offered.
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• Previous relevant experience preferred
• Demonstrated sales and customer service experience
• Money handling experience
• Effective problem solving and communication skills
• Ability to work well in a team oriented environment

Education

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group

Customer Service

Job Family

Branch Service

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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