Bank Teller: Elevate Customer Finance & Experience

PNC; Elkridge (MD); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid holidays

Vacation days

Wellness program

Job summary

PNC seeks a Teller for its Retail Branch Banking team in Elkridge, Maryland. You will deliver a customer-centric experience, educate on banking options, and identify opportunities to strengthen customer relationships.

The role emphasizes accurate processing and friendly, proactive service. Candidates should possess strong communication skills and a willingness to engage customers in-store, leveraging technology to support financial transactions.

Qualifications

• No degree required; basic customer service acceptable.
• Experience in retail banking preferred.
• Strong communication and attention to detail.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers and refers as appropriate to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Applies product and procedural knowledge to solve customer problems.
• Adheres to policies and ensures teller and branch daily operations are completed efficiently.

Skills

Customer Experience

Customer Service

Banking

Identifying Opportunities

Proactive Sales

Accountability

Education

No Degree

Job description

PNC seeks a Teller for its Retail Branch Banking team in Elkridge, Maryland. You will deliver a customer-centric experience, educate on banking options, and identify opportunities to strengthen customer relationships.

The role emphasizes accurate processing and friendly, proactive service. Candidates should possess strong communication skills and a willingness to engage customers in-store, leveraging technology to support financial transactions.