Bank Teller: Elevate Customer Experience

Northwest Bank; City of Lockport (NY); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Bonus opportunities

Equal opportunity employer

Benefits

Job summary

Northwest Bank in Lockport, NY is seeking a Teller to deliver excellent customer service while processing transactions and identifying referral opportunities. You will engage customers, resolve issues, and promote bank products and digital offerings.

The role requires high school diploma and cash handling experience, with a schedule that includes evenings and weekends. Join a collaborative team dedicated to financial wellness and adherence to security procedures.

Qualifications

• Customer service experience preferred.
• Cash handling experience preferred.
• Banking and/or retail experience preferred.

Responsibilities

• Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits.
• Balance teller drawer daily and participate in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device.

Skills

Customer service

Cash handling

Banking knowledge

Teamwork

Education

High School Diploma or equivalent

Tools

Teller system

Job description

Northwest Bank in Lockport, NY is seeking a Teller to deliver excellent customer service while processing transactions and identifying referral opportunities. You will engage customers, resolve issues, and promote bank products and digital offerings.

The role requires high school diploma and cash handling experience, with a schedule that includes evenings and weekends. Join a collaborative team dedicated to financial wellness and adherence to security procedures.