Bank Teller: Elevate Client Experience & Wellness

KeyCorp; Aurora (CO); On-site; USD 51,577,000 - 66,213,000; Full time

Job summary

KeyBank is seeking a Teller in Aurora, CO to provide in-person client service and process account transactions. You will welcome new and existing clients, resolve servicing issues, and guide customers toward enhanced financial wellness conversations with a Banker.

Responsibilities include accurate cash handling, adherence to compliance, and knowledge of product guides, fees, and policies. The role requires weekend work as directed by management and strong service orientation.

Qualifications

• High School Diploma or equivalent required.
• Experience in client service is required.
• Notary license preferred.

Responsibilities

• Realize accurate teller functions in an in-person branch setting.
• Identify client needs and transition to a Banker for deeper financial wellness conversations.
• Maintain knowledge of product guides, fees, and policies to stay current on offerings.
• Balance cash drawer and follow security procedures; support Saturday work as scheduled.

Skills

Client service excellence

Cash handling

Sales and service skills

Time management

Education

High School Diploma or equivalent

Tools

Windows-based PC

Job description

KeyBank is seeking a Teller in Aurora, CO to provide in-person client service and process account transactions. You will welcome new and existing clients, resolve servicing issues, and guide customers toward enhanced financial wellness conversations with a Banker.

Responsibilities include accurate cash handling, adherence to compliance, and knowledge of product guides, fees, and policies. The role requires weekend work as directed by management and strong service orientation.