Bank Teller & Customer Experience Advocate

PNC Financial Services Group, Inc.; Gadsden (AL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical benefits

401(k) with match

Paid time off

Job summary

PNC Financial Services Group, Inc. in Rainbow City, Alabama, is seeking a friendly Teller to deliver a welcoming customer experience and help customers manage their everyday banking needs. You will handle transactions, educate customers on digital options, and refer opportunities to branch staff as appropriate.

The role emphasizes accuracy, adherence to policies, and teamwork in a busy retail environment. Prior cash handling or customer service experience is helpful, and some positions do not

Qualifications

• No university degree required; relevant experience acceptable.
• Customer-focused service and cash handling skills recommended.
• Willingness to learn and follow branch processes.

Responsibilities

• Delivers a welcoming customer experience and builds loyalty.
• Processes teller transactions and educates customers on digital options.
• Identifies banking opportunities and refers to branch staff as appropriate.
• Maintains accurate cash handling and adheres to policies.

Skills

Accountability

Banking

Customer Service

Identifying Opportunities

Leveraging Technology

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Rainbow City, Alabama, is seeking a friendly Teller to deliver a welcoming customer experience and help customers manage their everyday banking needs. You will handle transactions, educate customers on digital options, and refer opportunities to branch staff as appropriate.

The role emphasizes accuracy, adherence to policies, and teamwork in a busy retail environment. Prior cash handling or customer service experience is helpful, and some positions do not