Bank Teller: Customer Service & Transactions

Tompkins Bank & Trust; City of Yonkers (NY); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) Match

Profit Sharing

Paid Time Off

11 Holidays

Tuition Reimbursement

Free Parking

Job summary

Tompkins Bank & Trust is hiring a Teller to enhance customer experience at the branch through accurate transaction processing and proactive service delivery. You will engage customers, answer inquiries, and connect clients with suitable banking solutions while upholding regulatory requirements.

The role requires precise cash handling, adherence to procedures, and teamwork across branch operations. On-site work at multiple locations may be required to meet business needs.

Qualifications

• High school diploma or GED required.
• Cash handling experience preferred.
• Demonstrated customer service skills delivering an exceptional client experience.
• Strong organizational, communication, and problem-solving abilities.
• Ability to follow detailed procedures and instructions accurately.
• Ability to operate teller equipment and learn banking systems efficiently.

Responsibilities

• Greet customers in a friendly, professional, and courteous manner.
• Deliver exceptional service and resolve routine customer concerns promptly.
• Process deposits, withdrawals, check cashing transactions, transfers, loan payments, and credit card payments.
• Balance cash drawers and maintain accurate daily settlements.
• Adhere to banking regulations and internal controls.

Skills

Cash handling

Customer service

Communication

Problem solving

Education

High school diploma or GED

Tools

Banking systems

Teller equipment

Job description

Tompkins Bank & Trust is hiring a Teller to enhance customer experience at the branch through accurate transaction processing and proactive service delivery. You will engage customers, answer inquiries, and connect clients with suitable banking solutions while upholding regulatory requirements.

The role requires precise cash handling, adherence to procedures, and teamwork across branch operations. On-site work at multiple locations may be required to meet business needs.