Bank Teller & Customer Experience Pro

Tompkins Bank & Trust; City of Batavia (NY); Presencial; USD 24.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

401(k) Match

Profit Sharing

Paid Time Off

11 Holidays

Tuition Reimbursement

Free Parking throughout Tompkins Bank

Descripción de la vacante

Tompkins Bank & Trust is seeking a Teller to enhance the branch customer experience through digital engagement, lobby management, and routine retail services. You will accurately process financial transactions, deliver excellent service, and support branch operations while following regulatory requirements.

The role involves cash handling, balancing, and collaboration with other departments. Successful candidates possess basic financial knowledge and strong customer service skills, with the

Formación

• Customer service experience is required or preferred.
• Cash handling experience is helpful.
• Strong organizational and communication abilities are expected.
• Ability to follow detailed procedures and learn banking systems.

Responsabilidades

• Greet customers in a friendly, professional manner.
• Process deposits, withdrawals, check cashing, transfers, loan and credit card payments.
• Provide additional banking services and maintain accurate records.
• Balance cash drawers and ensure accurate daily settlements.
• Adhere to banking regulations and internal controls.

Conocimientos

Customer service

Cash handling

Organizational skills

Communication skills

Educación

High school diploma or GED

Descripción del empleo

Tompkins Bank & Trust is seeking a Teller to enhance the branch customer experience through digital engagement, lobby management, and routine retail services. You will accurately process financial transactions, deliver excellent service, and support branch operations while following regulatory requirements.

The role involves cash handling, balancing, and collaboration with other departments. Successful candidates possess basic financial knowledge and strong customer service skills, with the