Bank Teller - Customer Service Specialist

Southeast Bank; Decatur (TN); On-site; USD 29,000 - 36,000; Full time

Job summary

Southeast Bank in Decatur, TN is seeking an entry-level teller to greet customers and process transactions accurately and promptly at the Decatur branch. You will represent the bank professionally, handle deposits and withdrawals, and refer customers to appropriate departments as needs arise.

Responsibilities include delivering excellent customer service, maintaining cash drawer accuracy, and complying with bank policies and procedures.

Qualifications

• High school diploma or equivalent required.
• Cash handling or sales experience preferred.
• Excellent customer service skills.
• Ability to operate teller software and office equipment.

Responsibilities

• Deliver exceptional customer service.
• Complete customer transactions according to established guidelines.
• Identify referral opportunities and make appropriate referrals.
• Contribute to positive relationships with branch colleagues and departments.
• Ensure compliance with internal controls and risk management policies.

Skills

Customer service

Cash handling

Attention to detail

Communication skills

Education

High school diploma or equivalent

Tools

Online teller terminal

Job description

Southeast Bank in Decatur, TN is seeking an entry-level teller to greet customers and process transactions accurately and promptly at the Decatur branch. You will represent the bank professionally, handle deposits and withdrawals, and refer customers to appropriate departments as needs arise.

Responsibilities include delivering excellent customer service, maintaining cash drawer accuracy, and complying with bank policies and procedures.