Bank Teller & Customer Experience Specialist

Tennessee Bankers Association; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive benefits including 401(k)

Medical insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

Life insurance

Paid time off and holidays

Professional growth opportunities

Team culture and community impact

Casual Fridays

Employee referral bonuses

Job summary

Southern Bank of Tennessee in Clinton, TN is seeking a Teller/CSR to handle deposits, withdrawals, and everyday banking interactions with a focus on excellent customer service.

The position requires a high school diploma, strong math and verbal communication skills, integrity, and the ability to stand, walk, and lift up to 25 lbs. Training will be completed by deadlines with opportunities for growth.

Qualifications

• High School Diploma or equivalent.
• Excellent verbal communication and math skills.
• Trustworthiness and integrity.
• Strong customer service orientation.
• Ability to speak and listen clearly.
• Ability to operate standard office equipment.
• Ability to stand; walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms.
• Ability to lift and/or move up to 25 lbs.

Responsibilities

• Cashes checks and disburses funds after verifying signatures and sufficiency of funds to support withdrawals.
• Accepts deposits, confirming accuracy of transaction.
• Prepares, verifies, and issues cashier checks.
• Enters transactions in bank's recordkeeping system, recording all transactions and producing customer receipts.
• Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
• Identifies and capitalizes on opportunities to promote new banking services.
• Calculates daily transactions using appropriate technology.
• Balances all monies in cash drawers at the end of shifts.
• Accepts and counts inventories of cash each day.
• Maintains a work area that ensures the safety of all negotiables and confidential records.
• Prepares monies for deposit or shipment to branch banks or the Federal Reserve Bank.
• Orders a cash supply to meet daily needs.
• Performs other related duties as assigned.
• Complete all training by assigned deadlines.
• Inform management of potential losses and or issues due to errors or fraud.
• Regular and predictable attendance.

Skills

Excellent verbal communication

Excellent math skills

Trustworthiness and integrity

Customer service orientation

Speak and listen clearly

Office equipment operation

Standing/walking/sitting

Physical strength to lift up to 25 lbs

Education

High School Diploma or equivalent

Job description

Southern Bank of Tennessee in Clinton, TN is seeking a Teller/CSR to handle deposits, withdrawals, and everyday banking interactions with a focus on excellent customer service.

The position requires a high school diploma, strong math and verbal communication skills, integrity, and the ability to stand, walk, and lift up to 25 lbs. Training will be completed by deadlines with opportunities for growth.