Bank Teller & Customer Service Pro

Mechanics Bank; Burbank (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Tuition Reimbursement Program

Job summary

Mechanics Bank in Burbank, CA is seeking a full-time Customer Service Representative to join our team. Under general supervision, you will process routine banking transactions, service customers, and maintain accuracy in cash handling and recordkeeping.

You will identify customer needs, offer referrals for products and services, and educate customers on mobile and online banking. The role emphasizes service, compliance, and teamwork in a busy retail branch environment.

Qualifications

• Minimum 1 year experience in a banking environment preferred.
• Basic knowledge of bank deposit products and services.
• Excellent interpersonal skills and ability to work independently and as part of a team.

Responsibilities

• Perform routine teller transactions and assist customers with deposits, withdrawals, transfers, and other transactions.
• Balance cash and follow cash handling policies at the end of each shift.
• Identify customer needs and make referrals for additional products and services.
• Educate customers on mobile and online banking and provide clear information on rates and fees.
• Assist at other branches when needed and support branch audits and compliance tasks.

Skills

Customer service

Cash handling

Attention to detail

Sales referrals

Education

High School Diploma or GED

Job description

Mechanics Bank in Burbank, CA is seeking a full-time Customer Service Representative to join our team. Under general supervision, you will process routine banking transactions, service customers, and maintain accuracy in cash handling and recordkeeping.

You will identify customer needs, offer referrals for products and services, and educate customers on mobile and online banking. The role emphasizes service, compliance, and teamwork in a busy retail branch environment.