Bank Teller: Customer Service & Growth Path

Trustco Bank; Village of Catskill (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Trustco Bank in Catskill, NY seeks a Full-time Teller to deliver exceptional customer service and precise banking transactions. You will handle deposits, withdrawals, cross-sell products, and maintain security and accuracy while supporting branch operations.

The role requires cash-handling experience, strong organizational skills, and the ability to work in a team. Training and growth opportunities are provided as part of a comprehensive benefits package.

Qualifications

• High School Diploma or equivalent.
• Proven experience in customer service and cash handling.
• Fluent in English; bilingual a plus.
• Access to reliable transportation.
• Highly organized with exceptional multitasking abilities.
• Ability to thrive in small team environments.
• Willingness to participate in ongoing training and development.
• Ability to lift 10–20 lbs., stand for extended periods.

Responsibilities

• Process deposits, check cashing, and withdrawals, with receipts.
• Cross-sell and educate clients on bank products and services.
• Handle credit card payments, money orders, bank checks, and loan payments.
• Manage night deposit bags, safes, and maintain confidentiality.
• Respond to customer questions and provide balances.
• Balance end-of-day transactions and reconcile ATMs; keep logs.

Skills

Customer service

Cash handling

English fluent

Transportation access

Multitasking

Team collaboration

Willingness to train

Lifting 10-20 lbs

Education

High School Diploma

Job description

Trustco Bank in Catskill, NY seeks a Full-time Teller to deliver exceptional customer service and precise banking transactions. You will handle deposits, withdrawals, cross-sell products, and maintain security and accuracy while supporting branch operations.

The role requires cash-handling experience, strong organizational skills, and the ability to work in a team. Training and growth opportunities are provided as part of a comprehensive benefits package.