Full-Time Bank Teller: Customer Experience & Accuracy

Trustco Bank; Vischer Ferry (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Trustco Bank in Clifton Park, NY is seeking a Full-time Teller to join our branch team and serve as the frontline ambassador with a focus on accuracy and customer service.

You will process deposits, withdrawals, check cashing, and payments, promote bank products, and maintain confidentiality while upholding security and compliance. This role requires strong cash handling and teamwork in a retail banking setting.

Qualifications

• High School Diploma or equivalent is required.
• Proven experience in customer service and cash handling.
• Fluent in English; bilingual a plus.
• Access to reliable transportation.
• Highly organized with exceptional multitasking abilities.
• Ability to thrive in small team environments.
• Willingness to participate in ongoing training and development.
• Ability to lift 10–20 lbs., stand for extended periods.

Responsibilities

• Process deposits, check cashing, and withdrawals accurately with receipts and endorsements.
• Cross-sell and educate clients on bank products and services.
• Handle credit card payments, issue money orders, bank checks, and collect loan payments.
• Secure handling of assets and maintain confidentiality and security.
• Respond to customer questions and assist with general banking needs.
• Balance end-of-day transactions and reconcile ATMs; maintain detailed reports.

Job description

Trustco Bank in Clifton Park, NY is seeking a Full-time Teller to join our branch team and serve as the frontline ambassador with a focus on accuracy and customer service.

You will process deposits, withdrawals, check cashing, and payments, promote bank products, and maintain confidentiality while upholding security and compliance. This role requires strong cash handling and teamwork in a retail banking setting.