Teller – Customer Care & Financial Growth Path

Trustco Bank; Town of Milton (NY); On-site; USD 27,000 - 30,000; Full time

Job summary

Trustco Bank in Ballston Spa, NY is seeking a Full-time Teller to serve as the frontline ambassador. You will handle deposits, withdrawals, and customer inquiries with accuracy and discretion.

Qualifications include a High School Diploma, cash handling experience, fluent English, reliable transportation, and the ability to lift 10–20 lbs. This role offers competitive hourly pay and opportunities for growth within the branch.

Qualifications

• High School Diploma or equivalent.
• Proven experience in customer service and cash handling.
• Fluent in English; bilingual a plus.
• Access to reliable transportation.
• Highly organized with exceptional multitasking abilities.
• Ability to thrive in small team environments.
• Willingness to participate in ongoing training and development.
• Ability to lift 10–20 lbs., stand for extended periods.

Responsibilities

• Process deposits, check cashing, and withdrawals accurately and efficiently, with receipts issued.
• Cross-sell and educate clients on the Bank’s products and services to enhance relationships.
• Handle payments including credit card payments, money orders, bank checks, and loan payments.
• Maintain confidentiality and security, manage night deposits and safe deposit access.
• Respond to customer inquiries, provide balances, and assist with general banking needs.
• Conduct end-of-day balancing, verify cash totals, and reconcile ATMs, keeping detailed records.

Skills

Customer service

Cash handling

English fluency

Reliable transportation

Multitasking

Teamwork

Training & development

Physical ability

Education

High School Diploma or equivalent

Job description

Trustco Bank in Ballston Spa, NY is seeking a Full-time Teller to serve as the frontline ambassador. You will handle deposits, withdrawals, and customer inquiries with accuracy and discretion.

Qualifications include a High School Diploma, cash handling experience, fluent English, reliable transportation, and the ability to lift 10–20 lbs. This role offers competitive hourly pay and opportunities for growth within the branch.