Bank Teller: Customer Service & Digital Solutions

FirstBank; Crossville (TN); On-site; USD 29,000 - 35,000; Full time

Job summary

The Teller at FirstBank serves as a first point of contact for customers, processing transactions and answering inquiries in line with bank policies. You will recognize cross-sell opportunities and educate customers on digital banking options.

Responsibilities include maintaining cash drawer accuracy, following security procedures, and providing consistent service while upholding regulatory compliance. The position requires a high school diploma and basic math skills, with less than two years of

Qualifications

• Basic computer and math skills required.
• High school diploma or the equivalent required.

Responsibilities

• Assist customers with transactional needs per guidelines and service standards.
• Maintain daily cash drawer balance and security procedures.
• Educate customers on banking products and digital solutions.
• Refer customers to bank partners for cross-sell opportunities.
• Protect the bank from risk by following procedures and confidentiality guidelines.
• Provide consistent, distinctive service to customers.
• Adhere to security protocols and cash controls.
• Maintain regular attendance.
• Perform other duties as assigned.

Skills

Basic computer skills

Math skills

Education

High school diploma or the equivalent

Job description

The Teller at FirstBank serves as a first point of contact for customers, processing transactions and answering inquiries in line with bank policies. You will recognize cross-sell opportunities and educate customers on digital banking options.

Responsibilities include maintaining cash drawer accuracy, following security procedures, and providing consistent service while upholding regulatory compliance. The position requires a high school diploma and basic math skills, with less than two years of