Bank Teller: Frontline Customer Experience Pro

Community Bank, N.A.; Town of Indian Lake (NY); Vor Ort; USD 23.000 - 30.000; Vollzeit

Benefits dieser Stelle

Paid holidays

Paid vacation

Medical insurance

Vision & Dental insurance

401K with match

Pension

Tuition reimbursement

Banking discounts

Zusammenfassung

Community Bank, N.A. is hiring a Teller to serve as the frontline associate, handling deposits, withdrawals, and check cashing with accuracy. You will educate customers on digital tools and refer complex needs to branch partners in a compliant, customer-first environment.

The role emphasizes attention to detail, security, and excellent service in a 35-hour work week at our branch. Training is provided, with opportunities for growth within the bank.

Qualifikationen

• High School Diploma or GED required.
• Ability to complete internal teller and product training.
• Willingness to attend 5-7 day initial training; travel expenses covered.

Aufgaben

• Serve as a welcoming and professional first point of contact for customers entering the branch.
• Process routine financial transactions (deposits, withdrawals, payments, check cashing) with verification of identity and funds.
• Educate customers on digital banking tools and self-service options.
• Direct inquiries to the appropriate team member or service area as needed.
• Support lobby management and greeting of customers at the branch entrance.
• Maintain cash drawer balance and adhere to security procedures.
• Assist with customer flow and routine operational tasks as needed.

Kenntnisse

Interpersonal skills

Communication

Attention to detail

Math accuracy

Customer service

Teamwork

Confidentiality

Ausbildung

High School Diploma or GED

Internal teller training

Tools

Banking software

Digital banking tools

Jobbeschreibung

Community Bank, N.A. is hiring a Teller to serve as the frontline associate, handling deposits, withdrawals, and check cashing with accuracy. You will educate customers on digital tools and refer complex needs to branch partners in a compliant, customer-first environment.

The role emphasizes attention to detail, security, and excellent service in a 35-hour work week at our branch. Training is provided, with opportunities for growth within the bank.