Bank Teller: Frontline Service & Digital Tools

Community Bank, N.A.; City of Plattsburgh (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

Community Bank, N.A. is seeking a Teller to serve as the frontline representative of the bank. You will process deposits, withdrawals, and payments, balance cash, and ensure accuracy with strict privacy and security standards.

This role emphasizes welcoming customer interactions, digital-tool guidance, and collaboration with branch teams to meet service goals. Training and travel to nearby branches may be required.

Qualifications

• Excellent interpersonal, listening, and communication skills.
• Strong attention to detail and accurate math skills.
• Ability to follow established procedures and maintain confidentiality.
• Comfort using computers and standard office applications; learn banking systems.

Responsibilities

• Provide welcome, accurate, and efficient teller service for routine financial transactions.
• Balance cash drawer within guidelines and protect customer and bank information.
• Help customers with deposits, withdrawals, payments, and check cashing; verify identity and funds.
• Educate customers on digital banking tools and self-service options.
• Direct inquiries to the appropriate team members and support branch operations.
• Support inventory of branch and assist with travel to nearby branches as needed.

Skills

Interpersonal skills

Listening

Communication

Attention to detail

Math skills

Discretion

Computer skills

Professionalism

Banking knowledge

Education

High School Diploma or GED

Tools

Banking systems

Job description

Community Bank, N.A. is seeking a Teller to serve as the frontline representative of the bank. You will process deposits, withdrawals, and payments, balance cash, and ensure accuracy with strict privacy and security standards.

This role emphasizes welcoming customer interactions, digital-tool guidance, and collaboration with branch teams to meet service goals. Training and travel to nearby branches may be required.