Bank Teller — Customer Service & Cash Handling

TruNorth Bank; Reeds Corner (MA); On-site; USD 28,000 - 31,000; Full time

Job summary

TruNorth Bank is seeking a Teller in Massachusetts to deliver outstanding customer service while handling routine banking transactions. The role involves processing deposits, withdrawals, and payments, balancing cash, and addressing inquiries with accuracy and courtesy.

Ideal candidates will have a high school diploma, cash handling experience, and familiarity with Microsoft Office. Weekend and weekday hours are part of the schedule; bilingual applicants are a plus.

Qualifications

• High school diploma or GED required.
• Cash handling experience preferred.
• Knowledge of Microsoft products a plus.
• Customer service experience is a plus.
• Fluency in a second language is a plus.

Responsibilities

• Provides high levels of customer service and responsiveness to customers.
• Performs transactions: deposits, withdrawals, payments, cash handling, checks, and credit card advances.
• Answers phone and in-person account inquiries and balances cash drawer daily.
• Adheres to internal controls, policies, and regulatory requirements including BSA procedures.
• Recognizes cross-sell opportunities and assists customers with bank products and services.

Skills

Cash handling

Customer service

Bilingual (optional)

Microsoft Office

Education

High school diploma/GED

Tools

Microsoft Office

Job description

TruNorth Bank is seeking a Teller in Massachusetts to deliver outstanding customer service while handling routine banking transactions. The role involves processing deposits, withdrawals, and payments, balancing cash, and addressing inquiries with accuracy and courtesy.

Ideal candidates will have a high school diploma, cash handling experience, and familiarity with Microsoft Office. Weekend and weekday hours are part of the schedule; bilingual applicants are a plus.