Bank Teller: Customer‑Focused Service & Cash Skills

Benefit Plans Administrative Services, Inc.; Scranton (Lackawanna County); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

11 paid holidays

Paid vacation

Medical insurance

Vision & dental insurance

401K with match

Pension

Tuition reimbursement

Job summary

Community Financial System, Inc. (CFSI) is seeking a Teller to deliver accurate, friendly banking service at the branch level. You will process transactions, verify customer identities, and help customers understand digital tools to enable smooth daily banking experiences.

The role emphasizes attention to detail, security compliance, and collaboration with branch colleagues to meet service goals and uphold operational standards. Training and career growth opportunities are offered.

Qualifications

• High School Diploma or GED required.
• Ability to complete internal teller and product training.
• Ability to attend a 5-7 day initial training program, which may involve overnight travel depending on distance; the company covers or reimburses applicable travel expenses, such as mileage and lodging.
• Reliable transportation.

Responsibilities

• Serve as a welcoming and professional first point of contact for customers entering the branch.
• Process routine financial transactions, deposits, withdrawals, payments, and check cashing with identity verification.
• Educate customers on digital banking tools and self-service options to enhance convenience and confidence.
• Educate customers on products and services and refer to appropriate team members.
• Maintain cash drawer balance and adhere to security procedures.
• Support lobby management and answer calls professionally.

Skills

Interpersonal skills

Attention to detail

Computer literacy

Customer service

Communication

Education

High School Diploma or GED

Tools

Banking software

Job description

Community Financial System, Inc. (CFSI) is seeking a Teller to deliver accurate, friendly banking service at the branch level. You will process transactions, verify customer identities, and help customers understand digital tools to enable smooth daily banking experiences.

The role emphasizes attention to detail, security compliance, and collaboration with branch colleagues to meet service goals and uphold operational standards. Training and career growth opportunities are offered.