Bank Teller & Customer Experience Champion

Community Bank, NA; Town of Canton (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Financial System, Inc. (CFSI) through Community Bank, N.A. seeks a Teller to serve as frontline representative delivering a welcoming, accurate banking experience.

You will process deposits, withdrawals, payments, and check cashing with identity verification, while educating customers on digital tools and directing them to specialists as needed. This role emphasizes attention to detail, security, compliance, and teamwork to maintain cash accuracy and support branch operations, with

Qualifications

• High school diploma or GED required.
• Experience in customer service or banking preferred.
• Ability to complete training and adapt to new tools.

Responsibilities

• Process routine financial transactions with accuracy and balance cash drawer.
• Provide friendly, efficient service and guidance on banking products.
• Educate customers on digital banking tools and self-service options.
• Escalate complex issues and support branch operations.
• Maintain security and confidentiality per bank policies.

Skills

Interpersonal communication

Active listening

Attention to detail

Mathematical accuracy

Professionalism

Confidentiality

Computer literacy

Education

High School Diploma or GED

Tools

Banking software

CRM tools

Job description

Community Financial System, Inc. (CFSI) through Community Bank, N.A. seeks a Teller to serve as frontline representative delivering a welcoming, accurate banking experience.

You will process deposits, withdrawals, payments, and check cashing with identity verification, while educating customers on digital tools and directing them to specialists as needed. This role emphasizes attention to detail, security, compliance, and teamwork to maintain cash accuracy and support branch operations, with