Customer-Focused Teller | Flexible Hours & Training

OneGroup; Town of Canton (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Financial System, Inc. (CFSI) is seeking a Teller to greet customers, process transactions, and promote digital banking tools at a branch. You will ensure cash accuracy, verify identities, and provide friendly, accurate service while maintaining security standards.

The role emphasizes needs-based conversations, referrals to specialists, and collaboration with branch colleagues to support daily operations and exceptional customer experiences.

Qualifications

• High School Diploma or GED required.
• Ability to complete internal teller and product training.
• Willingness to travel for initial training; travel expenses covered by the company.
• Reliable transportation.

Responsibilities

• Serve as a welcoming first point of contact for customers entering the branch.
• Process routine financial transactions with verification of identity and funds.
• Educate customers on digital banking tools and self-service options.
• Direct customers to appropriate team members for additional services.
• Engage in needs-based conversations to identify banking solutions.
• Maintain cash drawer accuracy and adhere to security procedures.
• Support branch operations and assist with inquiries as needed.

Skills

Interpersonal skills

Attention to detail

Judgment

Digital literacy

Needs assessment

Banking systems

Professionalism

Teamwork

Education

High School Diploma or GED

Tools

Banking software

Job description

Community Financial System, Inc. (CFSI) is seeking a Teller to greet customers, process transactions, and promote digital banking tools at a branch. You will ensure cash accuracy, verify identities, and provide friendly, accurate service while maintaining security standards.

The role emphasizes needs-based conversations, referrals to specialists, and collaboration with branch colleagues to support daily operations and exceptional customer experiences.