Bank Teller & Customer Experience Specialist

Houston; Houston (TX); Vor Ort; USD 34.000 - 40.000; Vollzeit

Zusammenfassung

PlainsCapital Bank in Houston is seeking a detail-oriented Teller/Customer Service Representative to process a variety of financial transactions and assist customers with accounts.

Responsibilities include cash handling, deposits, withdrawals, transfers, loan payments, account openings, notary service, and general maintenance of customer accounts. You will balance cash and work in a fast-paced retail banking environment.

Qualifikationen

• High School diploma or GED required.
• Minimum one year retail customer service or banking experience required.
• Excellent customer service skills.
• Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division with basic calculator skills.
• Excellent verbal, written and interpersonal communication skills.
• Excellent time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
• Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
• Must be self-motivated with strong initiative, high level of accountability, and attention to detail.

Aufgaben

• Provides excellent customer service and accurately processes customer transactions.
• Processes a variety of transactions including cashing checks, deposits, withdrawals, transfers, and loan payments.
• Opens accounts and cross-sells bank products and services; explains options and gathers signatures.
• Notary service provided; performs branch opening and closing duties as scheduled.
• Balances daily cash drawer and ATM, assists in vault operations.
• Keeps records, handles mail/night-drop, and files documents as needed.

Kenntnisse

Customer service

Banking experience

Mathematical skills

Communication skills

Time management

Microsoft Office

Attention to detail

Self-motivation

Ausbildung

High School Diploma or GED

Tools

Microsoft Office

Jobbeschreibung

PlainsCapital Bank in Houston is seeking a detail-oriented Teller/Customer Service Representative to process a variety of financial transactions and assist customers with accounts.

Responsibilities include cash handling, deposits, withdrawals, transfers, loan payments, account openings, notary service, and general maintenance of customer accounts. You will balance cash and work in a fast-paced retail banking environment.