Bank Teller & Customer Experience Pro

Frost Bank; Grapevine, Northern (TX, KY); Hybrid; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Long-term disability

Life insurance

401(k) matching

Generous holiday and paid time off

Tuition reimbursement

Employee Assistance Program

Referral bonus program + more!

Job summary

Frost Bank is seeking a friendly and reliable Teller to be the first point of contact for customers in Grapevine, TX. You will provide friendly service, process routine transactions, and help customers with routine banking needs while upholding Frost’s standards of integrity and accuracy.

As a Teller, you will handle cash, complete daily settlements, and assist with transactions like wire transfers and changes while maintaining security and accuracy.

Qualifications

• Availability: Monday–Friday, 7:45am–6:15pm with rotating Saturdays.
• Strong written and verbal communication skills.
• Cash-handling experience preferred.

Responsibilities

• Provide exceptional customer service and teller services that meet performance standards.
• Process daily credit and debit transactions per bank policies.
• Maintain cash on hand and settle teller cash daily.
• Handle wire transfers, change orders, and negotiable instruments.
• Maintain risk controls and practice loss prevention.

Skills

Customer service

Cash handling

Communication

Microsoft Office

Job description

Frost Bank is seeking a friendly and reliable Teller to be the first point of contact for customers in Grapevine, TX. You will provide friendly service, process routine transactions, and help customers with routine banking needs while upholding Frost’s standards of integrity and accuracy.

As a Teller, you will handle cash, complete daily settlements, and assist with transactions like wire transfers and changes while maintaining security and accuracy.