Personal Banker I — Relationship Builder & Teller

Frost; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

401(k) matching

Paid time off

Job summary

Frost Bank in Dallas, TX is seeking a Personal Banker I to be the first point of contact for customers, helping with deposits, loans, and account maintenance while upholding our commitment to integrity and service. You’ll thrive in a fast-paced environment by providing friendly, accurate support and building trust with clients from diverse generations.

This role emphasizes relationship-building, guidance on financial options, and responsible teller duties.

Qualifications

• Exceptional customer service skills and empathy.
• Proficiency in Microsoft Office applications.
• Excellent written and verbal communication abilities.
• Experience with cash handling and deposits.
• Awareness of fraud prevention and security practices.
• Strong time management and multitasking capabilities.

Responsibilities

• Provide coverage in personal banking and teller services.
• Educate customers on deposits and loans and assist with account maintenance.
• Demonstrate integrity and good judgment in all interactions.
• Deliver teller services including deposits and check cashing per policy.
• Maintain cash on hand and daily teller settlements.
• Attend ongoing training on policies, laws, and Bank Secrecy Act.
• Develop relationships; be the primary point of contact for clients.
• Offer guidance to help clients on their financial journey.

Skills

Customer service

Microsoft Office

Communication

Cash handling

Fraud awareness

Time management

Job description

Frost Bank in Dallas, TX is seeking a Personal Banker I to be the first point of contact for customers, helping with deposits, loans, and account maintenance while upholding our commitment to integrity and service. You’ll thrive in a fast-paced environment by providing friendly, accurate support and building trust with clients from diverse generations.

This role emphasizes relationship-building, guidance on financial options, and responsible teller duties.