Bank Teller: Customer Experience & Engagement

PNC; Oxford (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Pension plan

Paid holidays

Job summary

PNC is seeking a Teller for the Oxford, OH, Miami University of Ohio branch. The role focuses on delivering a personalized customer experience, educating clients on options, and guiding them to the right products and services.

You will engage with customers in-branch, identify banking opportunities, and support daily teller operations with accuracy. The position emphasizes in-person service with no visa sponsorship, and base pay ranges from $30,000 to $50,000 with incentive eligibility based on

Qualifications

• No university/college degree required.
• In lieu of a degree, a comparable combination of education, certification(s) and experience may be considered.

Responsibilities

• Delivers a unique customer experience, educating customers on alternatives and referring to branch staff when appropriate.
• Identifies opportunities through conversations and referrals.
• Performs lobby engagement activities to connect with customers and promote PNC products.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch daily operations are completed efficiently and accurately.

Skills

Customer Focused

Managing Risk

Effective Communications

Identifying Opportunities

Leveraging Technology

Proactive Sales

Teamwork

Attention to Detail

Education

No Degree

Job description

PNC is seeking a Teller for the Oxford, OH, Miami University of Ohio branch. The role focuses on delivering a personalized customer experience, educating clients on options, and guiding them to the right products and services.

You will engage with customers in-branch, identify banking opportunities, and support daily teller operations with accuracy. The position emphasizes in-person service with no visa sponsorship, and base pay ranges from $30,000 to $50,000 with incentive eligibility based on