Bank Teller & Customer Experience Champion

Beacon Bank; Stonington (CT); On-site; USD 28,000 - 34,000; Full time

Job summary

Beacon Bank is seeking a Teller in Pawcatuck, CT. The role focuses on delivering exceptional customer service, processing deposits and withdrawals, and promoting Beacon Bank’s products and digital services.

Strong cash handling, communication, and reliability are essential as is willingness to travel to nearby offices when required. Candidates should have a high school diploma, cash handling and customer service experience, and be able to work Saturdays.

Qualifications

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Strong customer service and communication skills.
• Good listening, judgment, and decision-making abilities.
• Basic computer skills; familiarity with Microsoft Office.

Responsibilities

• Provide an outstanding customer experience at all points of contact.
• Build, retain, and expand customer relationships by recommending and referring products and services to meet needs.
• Assist customers with digital banking services and recommend options.
• Process financial transactions, balance cash drawer daily, and handle cash accurately.
• Follow bank policies and ensure compliance with regulations.

Skills

Cash handling

Customer service

Interpersonal skills

Communication

Microsoft Office

Attendance

Teamwork

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Beacon Bank is seeking a Teller in Pawcatuck, CT. The role focuses on delivering exceptional customer service, processing deposits and withdrawals, and promoting Beacon Bank’s products and digital services.

Strong cash handling, communication, and reliability are essential as is willingness to travel to nearby offices when required. Candidates should have a high school diploma, cash handling and customer service experience, and be able to work Saturdays.