Customer-Focused Teller: Transactions & Service

Beacon-Bank; Providence (RI); On-site; USD 34,000 - 52,000; Full time

Job summary

Beacon Bank is seeking a Teller in Providence, RI to process transactions, assist customers with digital banking, and promote bank products. You will handle deposits, withdrawals, and account inquiries while maintaining accuracy and a high level of service.

The ideal candidate will have strong interpersonal skills, a customer-focused mindset, and the ability to work Saturdays. Prior experience and basic computer skills are preferred, with proficiency in Microsoft Office a plus.

Qualifications

• Prior customer service experience preferred.
• Strong customer service and communication skills.
• Good listening, judgment, and decision-making abilities.
• Basic computer skills; familiarity with Microsoft Office (Word, Excel, Outlook).
• Prompt and reliable attendance.
• Available to work Saturday hours and travel to nearby offices as required.

Responsibilities

• Provide an outstanding customer experience at all points of contact.
• Build, retain, and expand customer relationships by recommending and referring products and services.
• Assist customers with digital banking services and recommend banking options.
• Participate in branch initiatives and community involvement to develop new business.
• Meet or exceed teller incentive goals and contribute to branch goals.
• Follow all bank policies and procedures, including security and confidentiality.

Skills

Interpersonal skills

Customer-focused

Teamwork

Adaptability

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Beacon Bank is seeking a Teller in Providence, RI to process transactions, assist customers with digital banking, and promote bank products. You will handle deposits, withdrawals, and account inquiries while maintaining accuracy and a high level of service.

The ideal candidate will have strong interpersonal skills, a customer-focused mindset, and the ability to work Saturdays. Prior experience and basic computer skills are preferred, with proficiency in Microsoft Office a plus.