Teller: Elevate Customer Experience & Digital Banking

Beacon Bank; Providence (RI); On-site; USD 27,552 - 33,062; Full time

Job summary

Beacon Bank in Providence, RI is seeking a Teller to be the main customer- facing contact, processing deposits, withdrawals and related services with accuracy and courtesy. You will promote Beacon Bank products, assist customers with digital banking, and support branch initiatives while ensuring compliance with bank policies and security requirements.

Ideal candidates will have strong cash handling and customer service skills, plus good listening, judgment, and decision- making abilities.

Qualifications

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Prior customer service experience preferred.
• Strong customer service and communication skills.
• Good listening, judgment and decision-making abilities.
• Basic computer skills with MS Office.
• Prompt and reliable attendance.
• Available to work Saturday hours and travel to nearby offices.

Responsibilities

• Provide an outstanding customer experience at all points of contact.
• Build, retain, and expand customer relationships by recommending and referring products and services.
• Assist customers with digital banking services and recommend convenient banking options.
• Process financial transactions, including deposits, withdrawals, check cashing, loan payments, and other services.
• Follow all bank policies and procedures, including security of bank assets and confidentiality of customer information.

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Beacon Bank in Providence, RI is seeking a Teller to be the main customer- facing contact, processing deposits, withdrawals and related services with accuracy and courtesy. You will promote Beacon Bank products, assist customers with digital banking, and support branch initiatives while ensuring compliance with bank policies and security requirements.

Ideal candidates will have strong cash handling and customer service skills, plus good listening, judgment, and decision- making abilities.