Bank Teller: Customer-Driven Service & Transactions

Bank of Hope; Honolulu (HI); On-site; USD 25,000 - 30,000; Full time

Job summary

Bank of Hope in Hawaii is seeking a Bank Teller to provide efficient, accurate, and courteous service while assisting customers with banking needs. Reporting to the Operations/Branch Manager, the teller processes daily transactions and ensures compliance with policies.

Key duties include processing deposits and withdrawals, maintaining a balanced cash drawer, cross-selling products, and supporting branch operations such as ATM balancing and audits.

Qualifications

• High School diploma required.
• Prior experience in retail or customer service is a plus.
• English language proficiency in written and verbal communication.

Responsibilities

• Deliver friendly, efficient service and address customer needs.
• Process deposits, withdrawals, check cashing, and loan payments accurately.
• Balance cash drawer and follow cash-handling procedures.
• Assist with ATM balancing, night deposits, and safe deposit access.
• Cross-sell products to deepen customer relationships.
• Maintain compliance with bank policies and security protocols.
• Support branch operations and audits as needed.

Skills

Customer service

Cash handling

Communication

Sales/upselling

Education

High School Diploma

Tools

POS Systems

Job description

Bank of Hope in Hawaii is seeking a Bank Teller to provide efficient, accurate, and courteous service while assisting customers with banking needs. Reporting to the Operations/Branch Manager, the teller processes daily transactions and ensures compliance with policies.

Key duties include processing deposits and withdrawals, maintaining a balanced cash drawer, cross-selling products, and supporting branch operations such as ATM balancing and audits.