Bank Teller: Client Care & Cash Transaction Pro

Territorial Savings, a division of Bank of Hope; Kaneohe (HI); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

Territorial Savings, a division of Bank of Hope, seeks a customer-focused associate in Hawaii to deliver a welcoming service, assist with routine account inquiries, and educate customers on banking products and services.

You will process transactions accurately, balance cash drawers, uphold security and compliance, and support branch operations while collaborating with the team to deliver consistent, high-quality service.

Qualifications

• Minimum Education: High School Diploma.
• Experience: Some experience in retail sales and customer service is a plus.
• Combination of Experience and Education can meet requirements.
• Fluent written and verbal English.
• Ability to communicate effectively and project a professional image.

Responsibilities

• Deliver a welcoming and professional experience for all customers by addressing needs promptly and courteously.
• Assist customers with routine inquiries related to accounts, transactions, and services, ensuring a positive banking experience.
• Identify opportunities to educate customers on bank products and services, referring them to other team members when necessary.
• Resolve basic customer concerns and elevate complex issues to appropriate branch personnel.
• Accurately process customer transactions, maintain a balanced cash drawer, and ensure confidentiality and compliance.

Skills

Fluent English

Computer knowledge

Communication skills

Multitasking

Organization

Education

High School Diploma

Job description

Territorial Savings, a division of Bank of Hope, seeks a customer-focused associate in Hawaii to deliver a welcoming service, assist with routine account inquiries, and educate customers on banking products and services.

You will process transactions accurately, balance cash drawers, uphold security and compliance, and support branch operations while collaborating with the team to deliver consistent, high-quality service.