Customer-Focused Bank Teller: Service & Transactions

Bbcnbank; Kailua (HI); On-site; USD 25,000 - 30,000; Full time

Job summary

Bank of Hope is hiring a Bank Teller in Kailua, Hawaii. The role focuses on delivering efficient, accurate customer service and processing daily banking transactions with confidentiality and compliance.

You will handle deposits, withdrawals, check cashing, and payments, while maintaining a balanced cash drawer and supporting ATM operations. Strong communication and problem-solving skills are essential for excellent customer experiences.

Qualifications

• High school diploma or equivalent required.
• Experience in retail sales or customer service preferred.
• Strong communication and problem-solving abilities required.

Responsibilities

• Provide welcoming, courteous service to customers and address needs promptly.
• Process deposits, withdrawals, payments, money orders, and other transactions accurately.
• Maintain cash drawer balance and follow cash-handling procedures.
• Protect customer information and comply with bank policies and regulations.
• Collaborate with branch team and participate in training to improve service quality.
• Support branch operations during peak times and assist with audits.

Skills

Customer service

Cash handling

Multi-tasking

Team collaboration

Professional communication

Problem solving

Korean language (preferred)

Education

High School Diploma

Tools

POS systems

Banking software

Job description

Bank of Hope is hiring a Bank Teller in Kailua, Hawaii. The role focuses on delivering efficient, accurate customer service and processing daily banking transactions with confidentiality and compliance.

You will handle deposits, withdrawals, check cashing, and payments, while maintaining a balanced cash drawer and supporting ATM operations. Strong communication and problem-solving skills are essential for excellent customer experiences.