Bank Teller & Client Service Specialist

Columbia Banking System; Napa (CA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive incentive plan

Professional development programs

Career growth paths

Job summary

Columbia Bank in Napa, CA is seeking a Teller to serve as the first point of contact for clients, processing transactions accurately and confidentially while supporting branch operations.

You will engage with clients to uncover financial needs and promote appropriate products, with guidance from branch leadership and a focus on service excellence. A background in banking or customer service helps, and bilingual abilities are preferred.

Qualifications

• High School Diploma or GED required.
• 1 year of banking or customer service experience preferred.
• Bilingual preferred.
• Ability to learn and comply with bank policies, procedures, and systems.

Responsibilities

• Perform teller transactions and cash handling with accuracy and confidentiality.
• Balance cash drawer and support daily tasks to maintain branch integrity.
• Interact with clients to identify needs and offer appropriate bank products and services.
• Refer basic bank products to the appropriate business partner.
• Maintain compliance with Columbia Bank procedures and banking regulations.

Skills

Customer service

Attention to detail

Communication skills

Bilingual

Education

High School Diploma or GED

Job description

Columbia Bank in Napa, CA is seeking a Teller to serve as the first point of contact for clients, processing transactions accurately and confidentially while supporting branch operations.

You will engage with clients to uncover financial needs and promote appropriate products, with guidance from branch leadership and a focus on service excellence. A background in banking or customer service helps, and bilingual abilities are preferred.