Bank Teller: Cash & Customer Care Pro (Onsite, FT)

Heritage Financial Corporation; Mill Creek (WA); Sur place; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical benefits

401(k)

Paid time off

Résumé du poste

Heritage Bank's Mill Creek Branch is seeking a bank teller to deliver exceptional customer service while handling routine transactions and supporting branch sales efforts. This full-time onsite role offers a defined salary range and schedule.

The position requires customer service experience, cash handling in a financial setting, and basic computer skills; familiarity with DNA or Fiserv is preferred. Strong communication and reliability are essential for success in a retail banking environment.

Qualifications

• 6 months customer service experience - required.
• 1-year recent cash handling and customer service experience in a financial services industry - required.
• High school diploma or equivalent.
• Ability to operate standard office equipment, proficient computer skills, and ability to adapt to and learn new technologies quickly.
• DNA or Fiserv knowledge preferred.
• Equivalent combination of education, experience, and training may be considered.
• Gains working knowledge of, and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations.
• Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities.
• Detail-oriented with strong organizational and problem-solving skills.
• Demonstrated ability to provide an exceptional level of customer service.
• Demonstrated math skills with an understanding of debit and credit relationships and negotiable instruments.
• Ability to gain working knowledge of bank products and services.
• Ability to read, write, speak and understand English well. Excellent written and oral communication skills
• Valid driver’s license, proof of insurance, and access to reliable transportation.

Responsabilités

• Builds and maintains strong relationships and provide exceptional customer service to internal and external customers.
• Performs routine paying / receiving duties and maintains an accurate cash drawer in accordance with assigned Authority limits.
• Promotes, explains, and refers bank products and services based on customer needs.
• Maintains confidentiality when handling customer requests and transactions.
• Complies with all policies, procedures, security, and regulatory requirements.
• Actively participates in branch marketing and sales promotions.
• Contributes to the success of the team by sharing in all branch administrative duties as required and assigned.

Connaissances

Level I

Level II

High school diploma

Office equipment

Computer skills

DNA knowledge

Fiserv knowledge

Banking compliance

Policies and procedures

Detail oriented

Customer service

Math skills

Bank products

English proficiency

Driver's license

Formation

High school diploma or equivalent

Description du poste

Heritage Bank's Mill Creek Branch is seeking a bank teller to deliver exceptional customer service while handling routine transactions and supporting branch sales efforts. This full-time onsite role offers a defined salary range and schedule.

The position requires customer service experience, cash handling in a financial setting, and basic computer skills; familiarity with DNA or Fiserv is preferred. Strong communication and reliability are essential for success in a retail banking environment.