Bank Sales & Service Associate

IBC Bank; Pauls Valley (OK); Sur place; USD 22 000 - 32 000; Plein temps

Résumé du poste

IBC Bank’s Sales Associate position is an in-office role focused on delivering the “IBC Experience” through efficient, accurate customer and financial services and by establishing new relationships. You will meet customer needs by promoting bank products and services to walk-in customers and through outreach activities.

The role requires strong customer service, the ability to promote bank products, and flexibility to travel and assist other branches.

Qualifications

• High school diploma or GED required.
• 1+ years of experience interacting with people preferred.

Responsabilités

• Deliver the IBC Experience by providing prompt, efficient, and friendly customer service
• Meet customer financial needs by promoting bank products and services through walk in customers, follow up calls, onboarding, aisle time, and outreach activities
• Assist with branch opening/closing procedures and dual control
• Adhere to policies and procedures of the New Account Opening Process
• Support Branch Manager with adherence to the Compliance Facility Checklist
• Maintain branch inventory and supplies
• Flexibility to travel and assist other branches
• Flexibility to assist and perform teller operation functions
• Attend meetings and other events
• Maintain individual sales performance goals
• Promptly respond to and communicate customer complaints
• Assist with on- the- job sales training
• Other duties as assigned

Connaissances

Problem Analysis

Focus on Results

Initiative

Service Orientation

Focus on Quality

Perseverance

Resourceful

Teamwork

Oral and written Communication

Bilingual English/Spanish

Microsoft Office

Formation

High School Diploma or GED

Outils

Microsoft Office

Description du poste

IBC Bank’s Sales Associate position is an in-office role focused on delivering the “IBC Experience” through efficient, accurate customer and financial services and by establishing new relationships. You will meet customer needs by promoting bank products and services to walk-in customers and through outreach activities.

The role requires strong customer service, the ability to promote bank products, and flexibility to travel and assist other branches.