Bank Sales Associate: Elevate Customer Experience

INTERNATIONAL BANK OF COMMERCE; Aransas Pass (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Plan

Life Insurance

401k

Profit Sharing

Vision

Dental

Disability

Tuition Assistance

Sick Leave

Paid Holidays

Job summary

INTERNATIONAL BANK OF COMMERCE (IBC) seeks a Sales Associate for our in-office retail team. You will deliver the IBC Experience, assisting customers with financial needs, promoting bank products, and helping with branch procedures.

Responsibilities include friendly service, cross-selling, teller support, and participation in meetings and events to meet performance goals. A high school diploma or GED plus customer interaction experience is preferred.

Qualifications

• High school graduate or GED equivalent; 1+ years of people interaction preferred.
• Bilingual English/Spanish preferred to assist a diverse customer base.

Responsibilities

• Deliver the IBC Experience by providing prompt, efficient, and friendly customer service.
• Meet customer financial needs by promoting bank products and services to walk-in customers and outreach activities.
• Assist with branch opening/closing procedures and dual control.
• Support Branch Manager with adherence to the Compliance Facility Checklist.
• Maintain branch inventory and supplies; travel to assist other branches as needed.
• Assist and perform teller operation functions; attend meetings and events.
• Maintain personal sales performance goals and respond to customer complaints.

Skills

Problem Analysis

Focus on Results

Initiative

Service Orientation

Focus on Quality

Perseverance

Resourceful Teamwork

Oral and written Communication

Bilingual English/Spanish

Computer literate

Education

High school graduate or GED equivalent

Tools

Microsoft Office

Job description

INTERNATIONAL BANK OF COMMERCE (IBC) seeks a Sales Associate for our in-office retail team. You will deliver the IBC Experience, assisting customers with financial needs, promoting bank products, and helping with branch procedures.

Responsibilities include friendly service, cross-selling, teller support, and participation in meetings and events to meet performance goals. A high school diploma or GED plus customer interaction experience is preferred.