Sales Associate (Part Time)

IBC; Laredo (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

IBC Bank in Texas seeks a part-time Sales Associate to provide prompt, accurate customer and financial services while delivering the IBC Experience. You will meet customer needs by promoting bank products and establishing new relationships through walk-in customers, outreach, and careful on-boarding.

This in-office role requires strong communication, problem solving, and teamwork. Candidates should be bilingual English/Spanish preferred, with a high school diploma and at least 1 year of

Qualifications

• High school graduate or GED equivalent.
• Experience interacting with customers or clients is a plus.
• Bilingual English/Spanish preferred; strong communication skills required.

Responsibilities

• Provide prompt, efficient, and friendly customer service.
• Promote bank products and services to meet customer financial needs.
• Assist with branch operations and maintain inventory.
• Support branch manager and adhere to opening/closing procedures.

Skills

Problem Analysis

Focus on Results

Initiative

Service Orientation

Focus on Quality

Perseverance

Resourceful

Teamwork

Oral and written Communication

Bilingual (English/Spanish) preferred

Computer literate

Education

High school graduate or GED equivalent

1+ years experience in people-facing role (preferred)

Tools

None

Job description

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank’s “We Do More” philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hirestalented, creative and dedicated individualsto help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments.IBC’s focus is to be customer centric and strive to provide excellent customer experience.

Time Type:

Part time

This is an in-office position.

Department:

400 Retail Sales and Service

Job Summary:

The Sales Associate position is responsible for providing efficient and accurate customer and financial services while delivering the “IBC Experience”. This includes meeting customer needs by offering bank products and services and establishing new relationships.

Job Description:

ESSENTIAL JOB FUNCTIONS

The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

• Deliver the IBC Experience by providing prompt, efficient, and friendly customer service
• Meet customer financial needs by promoting bank products and services through walk in customers, follow up calls, onboarding, aisle time, and outreach activities
• Assist with branch opening/closing procedures and dual control
• Adhere to policies and procedures of the New Account Opening Process
• Support Branch Manager with adherence to the Compliance Facility Checklist
• Maintain branch inventory and supplies
• Flexibility to travel and assist other branches
• Flexibility to assist and perform teller operation functions
• Attend meetings and other events
• Maintain individual sales performance goals
• Promptly respond to and communicate customer complaints
• Assist with on- the- job sales training
• Other duties as assigned

SKILLS

• Problem Analysis
• Focus on Results
• Initiative
• Service Orientation
• Focus on Quality
• Perseverance
• Resourceful
• Teamwork
• Oral and written Communication
• Bilingual (English/Spanish) preferred
• Computer literate (knowledge of Microsoft programs)

EDUCATION & EXPERIENCE

• High school graduate or GED equivalent
• 1 + years of experience interacting with people preferred