Bank Frontline Customer Service Champion

Farmers-and-Merchants-Bank-of-Central-California-1; Stockton (CA); On-site; USD 28,000 - 32,000; Full time

Job summary

Farmers and Merchants Bank of Central California in Stockton is seeking a Customer Service Representative for the Stockton Main location. This hourly, non-exempt role supports teller functions and delivers prompt, friendly service to customers in person, by phone, and at the drive-up.

The successful candidate will have at least 1 year of cash handling experience, a high school diploma, and pass a Teller Test.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of cash handling experience.
• Successful completion of Teller Test.
• Spanish speaking preferred but not required.
• Background credit history check required.

Responsibilities

• Provide prompt, friendly customer service across channels.
• Process a variety of customer transactions accurately.
• Cross-sell or refer customers to appropriate banking services.
• Maintain security and internal controls in daily duties.

Skills

Customer service

Cash handling

Communication

Cross-selling

Attention to detail

Education

High school diploma or equivalent

Job description

Farmers and Merchants Bank of Central California in Stockton is seeking a Customer Service Representative for the Stockton Main location. This hourly, non-exempt role supports teller functions and delivers prompt, friendly service to customers in person, by phone, and at the drive-up.

The successful candidate will have at least 1 year of cash handling experience, a high school diploma, and pass a Teller Test.